Membership Marketing Assistant

job description

Hours of work Part time

Part-time hours per week 21.60

Contract Type Permanent

Salary £29,692 per annum (pro rata) [Band B]

Directorate Gardens

Location Wakehurst, West Sussex, Hybrid

Closing Date  08/03/2026

You will be a self-motivated marketer with experience delivering B2C membership campaigns in busy environments, able to prioritise workloads and collaborate with teams, agencies and stakeholders. Strong IT, digital marketing, copywriting, reporting, budget management and CRM insight skills are essential, alongside attention to detail and working within brand guidelines. Experience in tourism, leisure, charity or arts sectors is desirable, as is an interest in Royal Botanic Gardens, Kew and its mission, engaging diverse audiences through data-led marketing.

This role is based at Wakehurst with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

The salary for this position is £29,692 per annum (pro rata) [Band B]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.